Melissa Hallman, N.H.A.
Melissa Hallman, N.H.A.

Administrator and Quality Assurance

Missy has been the Administrator at Brookside for over five years during which Brookside earned the Bronze Award for Commitment to Quality. She joined the Brookside team because working for a company that puts the patient first rather than finances is important to her. The residents are the thing she loves most about her job.

Missy’s take – Why choose Brookside for your care needs?

TEAM

“This is what makes Brookside an exceptional place to be. Our team provides the highest quality of care and works with our residents to accomplish the highest level of functioning in a safe and state-of-the-art environment.”

Donna M. Schwendiman, RN, BSN
Donna M. Schwendiman, RN, BSN

Director of Nursing

Donna, brings many years of nursing experience to the building. She leads by example as the Director of Nursing. She comes to us with an enthusiastic, hands-on approach. Although she is the leader of nursing, she is always willing to jump in and help her staff, creating the true teamwork needed in the nursing department.

Donna’s take – Why choose Brookside for your care needs?

ENTHUSIASTIC

“We are with the residents day in and day out. We need to keep an upbeat, cheerful, positive, enthusiastic attitude, as this is their home. This allows us to provide the best customer service, provide the ultimate quality of care and keep the residents’ spirits up”

Jennifer Thompson, R.N.
Jennifer Thompson, R.N.

Assistant Director Of Nursing

Jennifer’s greatest success in healthcare is just simply being a nurse. She loves teaching, motivating, caring for people, and helping to sustain and maintain a healthy environment. Jennifer chose to work at Brookside because of the family feel she got from her very first visit. Jennifer loves her job because she is able to help others in their time of greatest need.

Jennifer’s take – Why choose Brookside for your care needs?

LEADER

“Because Brookside is a small, close-knit, caring environment, leaders are able to be more successful. On the other hand, Brookside is big enough to serve the community and provide individualized care.”

Karen Ball
Karen Ball

Care Navigator

Karen, a newer member of the Brookside Family, couldn’t help but notice the great teamwork, enthusiasm and family-like environment that is hard to find in the work environment. Karen brings much knowledge and healthcare experience to the family. She is often one of the first contacts potential residents, families and other healthcare professionals encounter for our community. She enjoys educating individuals on what Brookside has to offer to improve their quality of life and their needs.

Karen’s take – Why choose Brookside for your care needs?

OBSERVING

“By observing individuals, we can provide the most exceptional care, anticipate the needs of residents and families, allow the best customer service and provide the ultimate quality of care.”

Josh Loss
Josh Loss

Director of Admissions and Community Relations

Josh Loss has been working in Senior Care for 13 years.  He has held many roles in the senior care industry, including activity programming, managed care, medication administration, business office coordination, marketing and community relations, and much more.  He brings many years of industry knowledge to Brookside and is excited to work for a company that keeps residents’ care paramount.  Josh is always ready to lend a helping hand and will work with you and your family to make sure your loved ones are well taken care of.
 

YES

is what makes Brookside the best. With the affirmative vision of our owner and team members, Brookside offers a tranquil setting and positive experiences that allow residents and their family members to be involved in the care plan. We are committed to their well-being and continually strive to achieve the very best for our residents.

Dawn Manila, MSW, LSW
Dawn Manila, MSW, LSW

Director of Social Services

Dawn is an impassioned resident advocate and dedicated social worker. She loves helping people achieve their goals and does so with enthusiasm and perseverance. She came to Brookside because she could feel the family-like atmosphere from day one. At Brookside, everyone is treated with respect and the priority is always our residents.

COMPASSION

– This is what makes Brookside so unique. By showing true empathy and warmth toward residents, their families and our staff, we’ve create an environment of compassion and caring.”

Nicole Chandler, R.N.
Nicole Chandler, R.N.

Registered Nurse - Assessment Coordinator

Being a team member at Brookside for two years, Nicole enjoys identifying problems and working to solve them, which in turns improves the quality of a resident’s life at Brookside. Her reasons for being a part of the Brookside team include the great environment and working with the most skilled healthcare professionals in long-term care. Nicole enjoys interacting with residents and learning from their wisdom.

Nicole’s take – Why choose Brookside for your care needs?

INSPIRATIONAL

“I am inspired by each resident’s story and their life’s journey. Brookside inspires residents to enjoy and achieve the greatest quality of life and unleash untapped potential.”

Robin Ziegler
Robin Ziegler

Activities Director

Robin has been at Brookside for five years. Robin loves planning special events for the residents and their families. Each month, Robin prepares a dynamic activities calendar filled with programs for each and every day. She enjoys seeing the residents happy, especially around the holidays. Robin’s favorite parts of her job are the residents and her awesome activities team. She loves meeting new people and hearing their stories.

Robin’s take – Why choose Brookside for your care needs?

INNOVATIVE

“If you live at Brookside, I will find new and creative ways to keep you active and stimulated through physical, creative, spiritual, cognitive and social programming.”

Sylvia Jones
Sylvia Jones

Business Office Manager

Sylvia has been a part of the Brookside team for over ten years and works with residents and families to get financial matters and approvals in place for their stay at Brookside. Sylvia works closely with many of the local government offices securing financial coverage and working with families that require medical assistance grants.

Sylvia’s take – Why choose Brookside for your care needs?

RESPONSIBILITY

“It is a great responsibility to provide quality service to our residents and families who come to Brookside, maintaining the respect Brookside has in the community.”

Brittney Galzarano
Brittney Galzarano

Administrative Assistant

Brittney has been at Brookside for two years and feels that her biggest success in working at the facility is her ability to multi-task so well. Brittney not only runs the front desk at Brookside but assists with compiling various important paperwork and orchestrating facility wide communications. Brittney came to work at Brookside because the team constantly strives to make patient care a top priority.

Brittney’s take – Why choose Brookside for your care needs?

COURTEOUS

“Our courteous staff is available 24 hours a day and provides the highest quality of care to our residents. Our staff goes above and beyond what is expected, to do what’s best.”

Monique Brown
Monique Brown

Human Resources, Staffing, Payroll

Monique has been with Brookside for seven years. She enjoys helping others in every capacity possible. Monique chose to work at Brookside because of the hardworking and caring team. She is proud of the dedicated team at Brookside because she feels they go above and beyond for the residents and co-workers.

Monique’s take – Why choose Brookside for your care needs?

MULTI-TASKER

“The team at Brookside consists of all multi-taskers. They are willing and able to care for the total individual.”

Jenna Cassel, RN, BSN
Jenna Cassel, RN, BSN

Susquehanna Unit Manager

Jenna brings a positive attitude and kind smile to the residents and team here at Brookside. She has mastered the art of a warm welcome. Jenna gives an individual approach to each resident and family member, understanding no single approach is the right for every resident.

Jenna’s take – Why choose Brookside for your care needs?

UNDERSTANDING

“We are here for the residents and families to help ease their worries and provide considerate care and empathy. Understanding the needs of each individual, and communicating with residents and family members helping them understand the process is essential to patient centered care”.

Julie Kimble, R.D.
Julie Kimble, R.D.

Dietician

Julie’s greatest achievement has been successfully managing clinical nutrition programs in skilled and long-term care facilities, providing quality care, contributing to best practices and exceeding client expectations. Julie loves building relationships with the elderly and their families at Brookside. Julie came to Brookside to share her passion for innovation, quality and personalized individual attention in meeting the dietary and nutritional needs of our residents.

Julie’s take – Why choose Brookside for your care needs?

RESPONSIVE

“The best healthcare responds to each person’s individual needs, and responds to the changing world in which we live in, in order to offer individualized, cutting edge services for the best outcomes possible.”

Lori Kennedy, R.N.
Lori Kennedy, R.N.

Restorative Nursing

Lori takes pleasure in seeing the actions that bring happiness to residents and getting positive responses from residents about their day. Lori, who has been a part of the Brookside team for eight years, enjoys working with a very caring team.

Lori’s take – Why choose Brookside for your care needs?

PLEASANT

“If you are pleasant to others (residents and staff), it comes back to you. Smiles go a long way. I leave work feeling grateful for what I do.”

Camilla Brown
Camilla Brown

Central Supplies

Camilla has been with Brookside for nineteen years and started as a Certified Nursing Assistant, then worked to become director of her current department. She enjoys learning and working with different departments.

Camilla’s take – Why choose Brookside for your care needs?

KIND

“The highest quality of care happens when team members and residents are kind and courteous.”

Marlon Colter
Marlon Colter

Maintenance Director

Marlon’s greatest achievement working in healthcare is helping the residents and seeing the smiles that we put on their faces – that is priceless. Marlon came to Brookside because of the mission. Brookside takes care of the residents like they are their own family. Marlon says it’s a special team to be a part of.

Marlon’s take – Why choose Brookside for your care needs?

CUSTOMERS

“Because Brookside is all about taking care of customers, there is nothing better than the feeling of joy you get from helping others.”

Edith Rodriguez
Edith Rodriguez

Housekeeping and Laundry Services Supervisor

Edith takes pride and ownership to keep Brookside in the highest state of cleanliness for residents and visitors. Working at Brookside for ten years, Edith’s approach to teamwork contributes to making our facility successful and accomplishing results.

Edith’s take – Why choose Brookside for your care needs?

HARD WORKING

“This is what makes Brookside clean and we continue to improve.”

Catherine Kuemmerle, C.N.A.
Catherine Kuemmerle, C.N.A.

Medical Records Director

Cathy has been a part of the Brookside team for over twenty-four years! She started as a Certified Nursing Assistant, still maintains her license, and worked her way up to Director of Medical Records. Working in Medical Records allows her to learn about each resident and their needs.

Cathy’s take – Why choose Brookside for your care needs?

SENSITIVE

“Our team members are sensitive to residents’ needs and well being.”

Angela Jackson, R.N.
Angela Jackson, R.N.

Registered Nurse - Assessment Coordinator

Angela has been a team member of Brookside for five years. Her greatest achievement working in healthcare comes in helping residents to receive the utmost level of quality care. For Angela, nursing has proven to be both a humbling and rewarding experience and she enjoys working with her colleagues and residents.

Angela’s take – Why choose Brookside for your care needs?

WELL THOUGHT-OUT

“Brookside consists of a diligent and dynamic team that works very hard to think through each situation and meet the needs of the residents and their families.”

Abigail
Abigail

Abby has been with Brookside for five and a half years. She is a certified therapy dog and a member of the Bright and Beautiful Therapy Dogs.

She loves her job because she brings smiles to so many people’s faces just by being herself. Abby visits residents throughout the day and greets visitors. She enjoys her many walks by all of her co-workers during the day and will definitely work for treats!